How to get a refund on Steam
How to get a refund on Steam
Steam, Valve's game distribution service, is the go-to place for many people when information technology's time to option up PC games. But what if that game you picked up doesn't turn out to be quite what y'all wanted?
To keep customers happy, Valve makes it extremely easy to get a refund on Steam, provided y'all run into a couple of requirements outlined below.
The criteria for getting a refund on Steam applies to both full games and DLC; information technology applies to in-game purchases also, albeit with slightly tighter restrictions. (The window for refunds on in-game purchases is 48 hours, and you can't have used, modified or transferred the detail in question.)
Valve's refund policy is so generous that some developers have raised the alert on it. Not all games are xx-hour epics, afterward all, and creators of brusk experiences accept occasionally been shortchanged past people buying a title, rushing through it, and then getting a refund whether they enjoyed it or non. Please, don't be that person: you're just making developers poorer and less probable to create additional games.
Still, there are legitimate reasons to request a refund. Did you purchase a game by error? Did you not check the specs and find it runs abysmally on your computer? Did you only plain not like it? All these reasons are fair game for Valve, then here'south how you get that refund on Steam.
How to get a refund on Steam
For the purposes of this tutorial, I've bought one of Valve's own titles — Half-Life: Source — and then returned it. Hither'due south how to go a refund on Steam for it.
ane.Head to help.steampowered.com and log in.
2. Once signed in, Steam will list the games you lot've recently bought or played. Select the championship that you're seeking a refund on.
iii. Steam will ask yous what the problem is, so select the almost accurate reason from the list. Not all these routes give a refund option, but maxim it'due south not what you expected, that you're having gameplay bug or that you lot desire to remove the game from your library all practise (assuming you encounter the requirements outlined to a higher place.)
4. Select "I'd like to request a refund."
five. From the drib-down menu, select the method you lot'd similar your refund to exist paid.
6. A confirmation screen will appear. There'south an optional caption box y'all tin fill in that may back up your case, but information technology shouldn't be necessary as long as yous're within the refund window. Press "submit request."
7. You're done! If you realize you've fabricated a terrible fault, press the button labelled "abolish refund request."
It may take a few days before you get a response, but you'll learn the result of your request for a refund via email either fashion.
Source: https://www.tomsguide.com/how-to/how-to-get-a-refund-on-steam
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